Payment Instruction

Payment Policy

Last Updated: October 21, 2026

At FashionLuggage.shop, we aim to provide a safe, simple, and convenient payment experience for every customer. This Payment Policy explains how payments are handled when you purchase luggage, travel bags, and accessories from our online store.

1. Accepted Payment Methods

We accept the payment methods displayed and available at checkout. Depending on availability, these may include:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Maestro
  • JBC
  • Discover

  • Other payment methods made available through our checkout

Please check the checkout page for the payment options currently supported by our store.

2. Payment Processing

All orders must be paid for using an available payment method at checkout unless another arrangement is explicitly offered by FashionLuggage.shop.

Your payment may require authorization from your bank, card issuer, or payment service provider. An order is considered successfully paid when the applicable payment process has been completed.

We will send an order confirmation to the email address provided during checkout.

3. Product Prices and Currency

Product prices are displayed on the relevant product pages. The applicable currency and final order total will be shown during checkout.

Shipping fees, applicable taxes, and any other charges collected by us will be displayed where required before you complete your purchase.

If your bank or payment provider applies currency conversion fees or other transaction charges, those fees are determined by your provider and may be your responsibility.

4. Payment Security

We take reasonable steps to help protect payment transactions made through our store.

Payments are processed using the payment services available through our Shopify checkout and its supported payment providers. Payment information is handled according to the applicable provider's security procedures and privacy practices.

FashionLuggage.shop does not ask customers to send their full payment card details or security codes by email.

Please keep your account credentials and payment information confidential.

5. Order Confirmation and Payment Authorization

After placing an order, please check your email for an order confirmation.

In some cases, a payment may be declined, require additional verification, or remain pending authorization. If this happens, please check with your bank or payment provider before attempting another payment.

An order confirmation does not override any applicable payment verification or fraud-prevention requirements.

6. Failed or Declined Payments

If your payment is declined or unsuccessful, your order may not be processed.

You may wish to:

  • Verify that your billing details are correct.

  • Check that sufficient funds or credit are available.

  • Confirm that your card is enabled for online transactions.

  • Contact your bank or payment provider for assistance.

  • Try another payment method available at checkout.

Please avoid submitting repeated payments without checking whether an earlier transaction was successful.

7. Refunds and Payment Reversals

Approved refunds will generally be returned to the original payment method, where possible and legally permitted.

Refund processing times may vary depending on the payment provider and your bank. We aim to process approved refunds within 10 business days, subject to applicable legal deadlines.

For more information about return eligibility and refund procedures, please read our Return & Refund Policy.

8. Cancellations and Order Adjustments

If you need to cancel or change an order, contact us as soon as possible at support@fashionluggage.shop.

We will do our best to assist before the order is processed or dispatched. If an order has already been dispatched, the applicable cancellation and return procedures may apply.

Your statutory consumer rights remain unaffected.

9. Fraud Prevention

To help protect customers and our store, we may review orders that appear unusual or require additional verification.

Where reasonably necessary and legally permitted, we may delay processing or cancel an order if a payment cannot be verified or fraudulent activity is suspected.

If an order is cancelled after payment has been collected, any refund due will be handled in accordance with applicable law.

10. Contact Us

If you have questions about payments, charges, order confirmations, or refunds, please contact our support team.

Business Name: Fashion Luggage

Customer Support Contact: support@fashionluggage.shop

Phone Number: +44 7871 967954

Business address: 2 Walsall Rd, Perry Barr, Birmingham B42 1AA, United Kingdom

Opening Hours:
Monday - Friday: 9 AM–5 PM
Saturday and Sunday: Closed

Time Zone: (GMT+00:00) London time

When contacting us about a transaction, please include your order number. Never send your full card number, password, or card security code by email.

11. Updates to This Policy

Fashion Luggage may update this Payment Policy from time to time to reflect changes in our payment methods, checkout procedures, or legal requirements.

Any changes will be published on this page with an updated revision date.

Thank you for shopping with FashionLuggage.shop. We appreciate your trust and aim to make every transaction as clear and convenient as possible.